"I am very happy with the comforters and pillows, they are so soft. My kids love them too. Very patient with customers who are uncertain about first time purchase of wool comforters."
“Your customer service is outstanding. Your staff is always available to answer my questions. I also like that you employ local staff rather than outsourcing customer service to a low cost country where there is less employee investment in satisfying customers.”
Your team is very courteous and personable.”
“(Customer Service) more than met my expectations. The telephone conversations were professional and friendly. I drove down two different times to pick up items. Everyone was friendly each time I visited your charming shop.”
“It was nice to receive a personal emails and responses back from my questions. The paper lamb tag is a nice touch.”
“Excellent service all around, very pleased.”
“I am chemically sensitive. I really appreciated the fact that when I requested "new samples" (never sent out to others- free of any odors) I was accommodated with out questions- which made it possible for me to test for tolerance in my home. This made all the difference for me. I am now saving for my Holy Lamb Organic mattress and foundation! Hooray!!! Also you have a customer for LIFE!”
Frazier Park, CA