Due to COVID-19, our carriers cannot guarantee transit time. We are still sending most orders within normal lead time.
Most orders ship free within the continental U.S. within approximately 5 - 7 business days. Expedited shipping options can be found during check out. The majority of products ship via UPS Ground. Shipment via USPS Priority Mail is available on some items.Special shipping rates apply for items shipped beyond the mainland United States. Foundation and bed frame shipping rates listed below.The Shepherd's Dream all-wool mattress ships via FedEx, signature required.
(A note about packaging: With the exception of mattresses and toppers, our products ship without the use of plastic wrap in the shipping carton. If you would like a little extra protection, you can request your items be placed in a biodegradable bag. Contact us to request special packaging.)
International Shipments- Choose shipping method at checkout. Customers are responsible for all duties, taxes, and import fees charged by their country. For orders to Canada, we include appropriate NAFTA Certificate of Origin documents for items we manufacture. Estimated shipping charges are paid at time of order. If actual shipping cost exceeds estimates, we will contact you to collect payment for additional shipping costs prior to shipment.
White-Glove Delivery-Available for Soaring Heart certified organic Latex Mattresses and Shikibuton, for an added cost of $150 per item. Includes delivery into room, set up, and removal of shipping debris.
Full-Service Delivery- Included with WJ Southard mattresses and foundation. Includes delivery into room, set up, and removal of shipping debris.
Foundation, Bed Frame, Furniture Shipping Charges -
WJ Southard Foundation and Mattresses - $150 for Twin/TwinXL, all other sizes are $200 Pacific Rim Bed Frames and Furniture - $150 for Twin/TwinXL sizes and nightstands, all other sizes and dressers are $200