Certifications and Testing
The Global Organic Textile Standard (GOTS) is recognized as the world's leading processing standard for textiles made from organic fibers. It defines high-level environmental criteria along the entire organic textiles supply chain and requires compliance with social criteria as well.
Holy Lamb Organics production facilities are GOTS Certified. Read the full story of our GOTS certification.
The IOAS is a nonprofit certification organization dedicated to the integrity of eco-label claims in the field of organic and sustainable agriculture, environmental management, social justice and fair trade. They work internationally to assess the competence of organizations providing certification to sustainability standards, meaning producers can work in a fair environment and consumers can trust the products bearing these labels and the company's contribution to a more sustainable and fairer world. IAOS's role is as an independent technical expert. It verifies the correct application of the standard and the requirements for certification.
All cotton used at Holy Lamb Organics is IOAS certified.
Eco Wool is produced to the highest standards on local American farms; some of these standards are beyond those specified for organic materials. Eco Wool is not certified organic. At this time very little organic wool is available on the market; almost no organic wool is grown in the United States. Our Eco Wool is a blend of seven different types of wool varying from fine to coarse in order to create the most ideal wool fiber for use in bedding.
Our domestically sourced natural wool is premium eco wool.
Forest Stewardship Council (FSC) Certified
An independent nonprofit, membership-led organization that sets standards under which forests and companies are certified. Their membership consists of three equally weighted chambers; environmental, economic, and social. The FSC's mission is to promote environmentally sound, socially beneficial and economically prosperous management of the world's forests through a certification process that involves 10 principles and 57 criteria that apply to FSC-Certified forests around the world. FSC operates in more than 80 countries, wherever forests are present.
Dunlop Latex used in HLO mattresses and toppers is FSC certified.
UC Davis Toxicology Lab Tested
All wool used in our products is tested for heavy metals through fiber sample analysis. The official report indicates: "No toxic compounds were detected . . . Growers and ranchers raise sheep relative to organic standards (do not use herbicides, pesticides or growth hormones)." Though not required by law, our mill has their wool periodically tested.
Element Materials Technology Tested
All materials at Holy Lamb Organics that have a next-to-skin use are run through a voluntary Phthalates test (Consumer Product Safety Improvement Act CPSIA of 2008). This test is required by law and provides an extra assurance of quality and safety. All toppers and mattresses are required to meet cigarette burn test 1633. Verification is printed on all of our sewn-in product labels: "This Product Complies with the Federal Flammability Standard 16 CFR part 1632".
SHIPPING & RETURNS
Most orders ship free within the continental U.S. within approximately 5 business days. Contact us for expedited shipping options. The majority of products ship via UPS Ground. Shipment via USPS Priority Mail is available on some items. Special shipping rates apply for items shipped beyond the mainland United States. Foundation and bed frame shipping rates listed below. The Shepherd's Dream all-wool mattress ships via FedEx, signature required.
(A note about packaging: With the exception of mattresses and toppers, our products ship without the use of plastic wrap in the shipping carton. If you would like a little extra protection, you can request your items be placed in a biodegradable bag. Contact us to request special packaging.)
International Shipments - Choose shipping method at checkout. Customers are responsible for all duties, taxes, and import fees charged by their country. For orders to Canada, we include appropriate NAFTA Certificate of Origin documents for items we manufacture.
White-Glove Delivery - Available for Soaring Heart certified organic latex mattresses and shikibuton for an added cost of $150 per item. Includes delivery into room and removal of shipping debris.
Full-Service Delivery - Included with WJ Southard mattresses and foundation. Includes delivery into room and removal of shipping debris.
Foundation, Bed Frame, Furniture Shipping Charges -
WJ Southard Foundation - $150 Twin/TwinXL, all other sizes $200
Pacific Rim Bed Frames and Furniture - $150 Twin/TwinXL sizes and nightstands, all other sizes and dressers $200
We stand behind the quality of everything we sell. If you’re unhappy with your purchase for any reason, you may return items* in new, unused, original condition within 30 days of your delivery date. Simply contact us for a return authorization number, then return the item in the original packaging with product tags intact. You will be responsible for return shipping costs.
If you received an incorrect, damaged, or defective item, we’ll need photos and an explanation of the problem to determine whether it’s eligible for a refund or replacement. Note, wool carries the mild natural scent of lanolin; this is not considered a defect.
All returns are inspected. In the case of defect, damage, or receipt of the wrong item, once we verify the issue, we’ll process a refund along with a credit for return shipping. With all items, if after inspection we determine your item doesn’t qualify for a refund, you have 30 days to choose to have it shipped back to you at your expense.
*Furniture and certain mattresses excluded. See product pages for guidance and restocking fees. Clearance and custom items are nonreturnable.
- Product Overview
- Benefits of Wool
- Shipping & Returns