Our mattress partners offer fantastic finished products and warranties to back them up. Organic sofas are a relatively large investment and warranties are in place to help the purchaser, manufacturer and the distributor to be clear about coverage, quality and long term benefits to be had from this investment.
While reviewing the attached warranty information please keep these very important points in mind:
- Retain a copy of your original receipt. Warranty claims can not be processed without the receipt.
- If you notice a manufacturing defect, notify the manufacturer within 15 days of receipt.
- If the item is damaged during shipping, note as much when signing the delivery receipt
- The 5 year warranty only covers defects in the furniture, not including accidents or normal wear and tear.