Shipping, Returns and Policies
- Online orders: For all non-mattress orders with the exception of the Bassinet Mattress, all shipping costs are calculated at the time of check out. We charge only exact UPS charges. For all mattress orders, please see the Mattress Shipping Calculator to determine the costs.
- For phone orders: we charge exact UPS shipping.
- Mattress Specific: see Mattress Shipping Calculator.
- Rush Orders: If you need rush service, please call customer service for expedited shipping options.
- Shipments to Hawaii, Puerto Rico & U.S. Virgin Islands: We ship out via USPS Priority Mail which typically takes longer than the standard 2-3 day domestic ship time.
- International Shipments: Ship via USPS Priority International unless a better rate is found via UPS International. For international customers orders will include appropriate NAFTA Certificate of Origin.